Notation based on the Specified Commercial Transactions Law

Brand New Trading Inc.

Representative: Shotaro Takechi

Address:  #107 Musashino-Daini-Park-Mansion, 1-34-5 Nakacho, Musashino City, Tokyo 1800006, Japan  

Phone number: (+81)422-66-2748

Email: support@brand-new-trading.com

Necessary charges other than the product price

・ Bank transfer fee when you purchase our product(s) by bank transfer.

・Cash on delivery fee for purchasing our product(s) by cash on delivery.

Expiration date of your order

As a general rule, 5 days after order confirmation (automatic e-mail sent to confirm order).

Defective product

If the product is defective within 5 days of arrival, we will replace or repair it.

Please note that we will not be able to replace the product after 5 days, even if it is an initial defect.

Please note that products that have been used once, products that have been delivered for more than 6 days, products that have been damaged or defaced due to the customer's responsibility, and products whose color or design is slightly different from the screen image are not eligible for return or exchange. Please understand this in advance.

Sales quantity

There is no particular specification (there is a setting depending on the product)

Delivery time

Brand New Trading Inc. will deliver product within 100 days after receiving your order.

Brand New Trading Inc. will notify you by e-mail or other means if there is a delay due to unseasonable weather, shipping company circumstances, or any other reason.

Payment method

Credit card, bank transfer, cash on delivery, etc.

Payment deadline

- the case of a bank transfer

Please transfer to the account designated by our shop within 5 days from the date of order.

If it exceeds 5 days, it will be treated as a cancellation. Please order again.

Return deadline

We will not accept returns or exchanges of products except in the case of initial defects.

Return shipping

In case of initial failure or wrong shipping product, we will handle it by cash on delivery.